Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cajewellery.com.au (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@cajewellery.com.au or by mail using the details provided below:

CA Jewellery

[Re: Privacy Compliance Officer]

CA Jewellery, PO 197, St Kilda  VIC 3182, Australia

Jewellery Care & Sizing

 

 

 

Jewellery care

CA Jewellery pieces are lovingly designed in Melbourne and crafted from exceptionally high quality materials.

Each piece comes with its own beautiful CA Jewellery box. 

 

CA jewellery pieces are fine and delicate so they should be worn with care and stored away in the box. All pieces are made from sterling silver, some plated with a layer of rose gold, and some also incorporating crystals and semi-precious stones. 

To preserve shine and reduce tarnish, remove jewellery before handling creams, applying perfume, showering, swimming or exercising. Naturally, sterling silver and gold plating form their own characteristics over time.

 

Sizing

Necklaces - All of our necklaces include end to end measurements within the item descriptions. Some of our necklaces have length options, which you will be required to choose from when purchasing. To find which size would be suitable for you, loop a measuring tape around your neck to gauge your desired length. 

Bracelets/Bangles/Cuffs - These items are one size only unless otherwise specified. Cuffs can be adjusted and our bracelets offer two fastening points to allow for a tighter fit. Item descriptions for bangles include diameter measurements.

Rings - Some of our rings are adjustable and therefore, are one size only.

Sized rings use the US sizing system:

US size 5 - 49.3mm circumference

US size 6 - 51.8mm circumference

US size 7 - 54.3mm circumference

US size 8 - 56.9mm circumference

US size 9 - 59.3mm circumference

The ring sets include 3 individual rings, across two sizes. It is recommended you measure the circumference of your middle finger, which will determine the size of the large ring within the set. The two smaller rings included in the set will be the next size down. See the size breakdown below:

Ring sets

XS -  2 x US size 5    AND   1 x US size 6 

S -   2 x US size 6     AND   1 x US size 7 

M -  2 x US size 7     AND   1 x US size 8 

L -  2 x US size 8     AND   1 x US size 9 

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